IN THE EVENT OF ANY DISCREPANCY BETWEEN THIS TRANSLATION OF THE PRIVACY TERMS AND THE ORIGINAL SPANISH TEXT, ONLY THE ORIGINAL SPANISH TEXT WILL BE VALID.

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the sales buying process, we collect the personal information you provide to us such as your name, address and email address (never payment information).

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, place a shipment, or make a return, we imply that you agree to the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to opt-out.

How can I revoke my consent?

If you change your mind, you can revoke your consent for us to contact you about the collection, use or disclosure of your information at any time by writing to info@lagrama.bio or by mail to La Grama, Autovía A-4, km. 81, 45760-La Guardia (Toledo) Spain

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service. We share some of your information with third parties to carry out the transaction or service you request from us (see below) but we never disclose or sell your information to third parties for their commercial purposes.

SECTION 4 – WORDPRESS AND WOOCOMMERCE

Our store uses WordPress and Woocommerce technology. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WordPress and Woocommerce data storage, databases and the general WordPress and Woocommerce application. Your data is stored on a secure server behind a firewall. We use secure https technology that encrypts any data you send us via the website.

Secure payment:

Despite having our website hosted through https technology, we never store information on our server or our website about the means of payment you use. The online payment methods we offer are managed by Paypal and Stripe. Only the servers of these two payment gateways or processors receive and process your credit or debit card information. The information is always encrypted through the Payment Card Industry Standard Data Security (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it has been completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Board, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

The PCI-DSS requirements help ensure the secure handling of credit card information for stores and their service providers.

SECTION 5 – THIRD PARTY SERVICES

In general, third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

For these providers, we encourage you to read the privacy policies so that you can understand how your personal information will be handled.

As the payment is the most sensitive part and for you to have a clearer view, consult Paypal and Stripe pages where you can check their terms of service and privacy.

In particular, remember that some providers may be located or have facilities that are in a jurisdiction other than you or us. So if you wish to proceed with a transaction involving a third party provider’s services, your information may be subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.

Once you leave our store website or redirect to a third party site or application, you are no longer covered by this Privacy Policy or the Terms of Service on our website.

Links

When you click on links in our store, you may be redirected off our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no improper loss, misuse, access, disclosure, alteration or destruction of your personal information.

We do not store payment methods or any other sensitive information but if you provide us with information through this website, this information is encrypted using Secure Socket Layer (SSL) technology. Although no method of transmission over the Internet or electronic storage is 100% secure, we make every effort to ensure that your information is secure with us.

COOKIES

We use cookies on our site, but only session cookies, we do not use 3rd party cookies, nor do we use persistent cookies. Session cookies disappear when you close your browser. You can see in this report the cookies we use:

Cookie-checker

However, if you want to cancel the cookies in your browser this is the best guide we have found, but you have many others on the internet

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least of legal age in your state or province of residence, or that you are of legal age in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact us at lagrama.bio@gmail.com or by mail to La Grama, Autovía A-4, km. 81, 45760-La Guardia (Toledo) Spain.

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